Terms & Conditions
CASUAL PASSES
Pass Types
Yoga Sports Centre offers Clients a range of different ways to access its Classes on a casual basis. These include:
- An Intro Pass (2 week trial offer; expires 14 days after first visit.)
- A Casual Class Pass (single use; expires 1 month after sale date.)
- 5 Class Pass (expires 3 months after first visit.)
- 10 Class Pass (expires 6 months after first visit.)
- 1 Week Unlimited (expires 1 week after first visit.)
- 1 Month Unlimited (expires 1 month after sale date.)
- 3 Month Yoga/Mat (expires 3 months after sale date.)
- Annual Yoga/Mat (expires 1 year after sale date.)
Non-refundable, Non-transferable & Non-shareable. All Passes from Yoga Sports Centre are non-refundable, non-transferable and non-shareable. Passes cannot be paused, or extended past their expiry date. Unused class credits are nonredeemable.
Booking Cancellations & Non-Attendance
You are able to cancel your class booking through our App without losing the value of the class credit up to 3 hours prior to the class start time. If you late cancel your booking, i.e., within 3 hours of the start time, or do not attend the class, then your class credit will be retained by us.
Mats, Towels & Drinks
Mat rental $2.00
Towel hire $2.00
Coconut Water 1L $7.00
Water Bottle 0.6L $2.00
Chilled Still, Ambient & Sparkling Water is available on tap and is complimentary.
MEMBERSHIPS
Membership Options
3 Membership Plans are offered to Clients:
Foundation Membership Plan
Includes: Unlimited Yoga, Pilates Mat & Barre classes.
Core Membership Plan
Includes: x2 Reformer per week + unlimited Yoga, Pilates Mat and Barre classes.
Advanced Membership Plan
Includes: Unlimited Yoga, Pilates Mat, Reformer and Barre classes.
No Lock-In Period
Memberships do not have a minimum lock-in commitment period and can be cancelled at any time.
Billing
Membership Plans are charged on an ongoing weekly basis at the applicable rate and automatically renew each week until a cancellation request is received. Memberships are non-transferable and non-refundable.
Cancellations
If you wish to cancel your Membership, you may notify us in writing to: hello@yogasportscentre.com.au
Suspensions
If you wish to pause your Membership you may notify us of your request in writing. Suspension holds are available in minimum weekly billing periods, and are charged an administration fee of $5.00 per week. There are no free suspension periods. You will not be able to attend Classes while your Membership is suspended.
Booking Cancellation & Non-Attendance
If you need to cancel a class booking whilst on Membership, you are able to do so through our App, without a fee applied, up to 3 hours prior to the class start time. As Reformer beds are a limited number, if you late cancel your Reformer class booking within 3 hours of the start time, or do not attend the class, then a $20 fee will be charged on top of the weekly Membership Plan rate. Any failed payments will incur a separate dishonour fee from the debit company. Yoga Sports Centre is not responsible for any fees deducted from your account due to failed payments.
GENERAL
Etiquette, Consideration & Respect
We kindly ask you to be considerate and respectful of staff, and your fellow class members at all times. Please appreciate the direction and guidance of your qualified Instructors who are here to help you and also be courteous to your fellow members, keeping in mind everyone’s different level of fitness. Disrespect shown towards Instructors and class participants is unacceptable and will not be tolerated. Class Passes and Memberships may be suspended or cancelled due to inappropriate, intimidating or antisocial behaviour reported by staff or anyone within the studio.
Lateness
Please arrive with sufficient time to accommodate your check-in, change, and warm-up prior to the start so as not to disrupt the class. Ideally, this should be at least 10 to 15 minutes before the advertised start time. Note, the studio door will be opened 30 minutes before the Class start. It will be closed and locked for the duration of the class for security purposes.
Disclosure & Liability Waivers
Clients are required to sign a Health Disclosure & Liability Waiver Form prior to purchasing any of the Passes or Memberships, and book your chosen Classes via our App. We respectfully ask that you disclose at check-in any relevant injury or health, pregnancy or post-natal information, that may affect your ability to participate fully in the Class or your general wellbeing in the studio. If you do not sign the Disclosure & Liability Waiver but still attend the class, your acceptance and consent of the Waiver is implied.
Right to revise
Yoga Sports Centre reserves the right to revise these Terms & Conditions and their related products, services and pricing at any time.