Terms & Conditions
CASUAL PASSES
Pass Types
Yoga Sports Centre offers Clients a range of different ways to access its Classes on a casual basis. These include:
- An Intro Pass (2 week trial offer)
- A Casual Class Pass (single use)
- A Multi Class Pass (5 & 10 Pass options)
Non-refundable & Non-transferable
All Intro, Casual and Multi Class Pass purchases from Yoga Sports Centre are non-refundable and non-transferable.
Booking Cancellations & Non-Attendance
You are able to cancel your class booking through our App without losing the value of the class credit up to 3 hours prior to the class start time. If you late cancel your booking, i.e., within 3 hours of the start time, or do not attend the class, then your class credit will be retained by us.
MEMBERSHIPS
Membership Options
3 Membership Plans are offered to Clients:
Foundation Membership Plan
Includes: Unlimited Yoga, Pilates Mat & Barre classes.
Core Membership Plan
Includes: x2 Reformer per week + unlimited Yoga, Pilates Mat and Barre classes.
Advanced Membership Plan
Includes: Unlimited Yoga, Pilates Mat, Reformer and Barre classes.
Billing
Memberships are charged on a weekly recurring basis at the applicable Membership Plan rate. This runs on a 12 week automatic rollover cycle – The Membership Period. Membership Periods are non-transferable and non-refundable.
Cancellations
If you wish to cancel your Membership, you may notify us in writing no later than 7 days prior to the start date of the next Membership Period.
Suspensions
If you wish to suspend your Membership you may notify us of your request in writing. You will also have to pay a non-refundable Administration Fee of $20.00. Suspension periods are available in minimum blocks of one weekly billing period, up to a maximum of 4 weeks within any one calendar year. You will not be able to attend Classes while your Membership is suspended. Your Membership Period will be extended by the length of the Suspension.
Booking Cancellation & Non-Attendance
If you need to cancel a class booking whilst on Membership, you are able to do so through our App, without a fee applied, up to 3 hours prior to the class start time. As Reformer beds are a limited number, if you late cancel your Reformer class booking within 3 hours of the start time, or do not attend the class, then a $20 fee will be charged on top of the weekly Membership Plan rate. Any failed payments will incur a separate dishonor fee from the debit company. Yoga Sports Centre is not responsible for any fees deducted from your account due to failed payments.
GENERAL
Etiquette, Consideration & Respect
We kindly ask you to be considerate and respectful of staff, and your fellow class members at all times. Please appreciate the direction and guidance of your qualified Instructors who are here to help you and also be courteous to your fellow members, keeping in mind everyone’s different level of fitness.
Lateness
Please arrive with sufficient time to accommodate your check-in, change, and warm-up prior to the start so as not to disrupt the class. Ideally, this should be 15 to 30 minutes before the advertised start time. Note, the studio door will be opened 30 minutes before the Class start. It will be closed and locked for the duration of the class for security purposes.
Disclosure & Liability Waivers
Clients are required to sign a Health Disclosure & Liability Waiver Form prior to purchasing any of the Passes or Memberships, and book your chosen Classes via our App. We respectfully ask that you disclose at check-in any relevant injury or health, pregnancy or post-natal information, that may affect your ability to participate fully in the Class or your general wellbeing in the studio.