Terms & Conditions

CASUAL PASSES

Pass Types
Yoga Sports Centre offers Clients a range of different ways to access its Classes on a casual basis. These include:

- An Intro Pass (2 week trial offer)
- A Casual Class Pass (single use)
- A Multi Class Pass (5 & 10 Pass options)

Non-refundable & Non-transferable
All Intro, Casual and Multi Class Pass purchases from Yoga Sports Centre are non-refundable and non-transferable.

Booking Cancellations & Non-Attendance
You are able to cancel your class booking through our App without losing the value of the class credit up to 3 hours prior to the class start time. If you late cancel your booking, i.e., within 3 hours of the start time, or do not attend the class, then your class credit will be retained by us.

Mats, Towels & Drinks
Mat rental $2.00
Towel hire $2.00
Coconut Water 1L $7.00
Coconut Water 0.25L $3.50
Water Bottle 0.6L $2.00
Chilled Still, Ambient & Sparkling Water is available on tap and is complimentary.

MEMBERSHIPS

Membership Options
6 Membership Plans are offered to Clients:

Reformer Only Plan Options:

Classic Membership Plan
Includes: x2 Reformer per week

Flex Membership Plan
Includes: x3 Reformer per week

Elevate Membership Plan
Includes: Unlimited Reformer classes per week.

Mat Only, and Combination Plan Options:

Foundation Membership Plan
Includes: Unlimited Yoga, Pilates Mat & Barre classes.

Core Membership Plan
Includes: x2 Reformer per week + unlimited Yoga, Pilates Mat and Barre classes.

Advanced Membership Plan
Includes: Unlimited Yoga, Pilates Mat, Reformer and Barre classes.

Billing & Minimum Commitment Periods
Membership Plans are charged on a weekly rollover basis at the applicable rate. Membership Plans run for 12 week minimum commitment periods or ‘Blocks’, which automatically renew. Membership Blocks are non-transferable and non-refundable.

Cancellations
If you wish to cancel your Membership, you may notify us in writing no later than 7 days prior to the start date of the next Membership Block, i.e., its renewal date. Membership Plans cannot be exited earlier than their minimum commitment period.

Suspensions
If you wish to pause your Membership you may notify us of your request in writing. Suspension holds are available in minimum weekly billing periods, up to a maximum of 4 weeks within any one calendar year without charge. You will not be able to attend Classes while your Membership is suspended. Your current Membership Block will be extended by the length of the Suspension. If you wish to suspend your Membership for longer than 4 weeks, then you may suspend it up to a maximum of 4 further weeks. However, please note an upfront suspension fee of $5.00 per week will be charged, up to a maximum of $20.00. The full weekly applicable membership fee will revert after a total of 8 weeks' suspension time has been used.

Booking Cancellation & Non-Attendance
If you need to cancel a class booking whilst on Membership, you are able to do so through our App, without a fee applied, up to 3 hours prior to the class start time. As Reformer beds are a limited number, if you late cancel your Reformer class booking within 3 hours of the start time, or do not attend the class, then a $20 fee will be charged on top of the weekly Membership Plan rate. Any failed payments will incur a separate dishonor fee from the debit company. Yoga Sports Centre is not responsible for any fees deducted from your account due to failed payments.

GENERAL

Etiquette, Consideration & Respect
We kindly ask you to be considerate and respectful of staff, and your fellow class members at all times. Please appreciate the direction and guidance of your qualified Instructors who are here to help you and also be courteous to your fellow members, keeping in mind everyone’s different level of fitness. Disrespect shown towards Instructors and class participants is unacceptable and will not be tolerated. Class Passes and Memberships may be suspended or cancelled due to inappropriate, intimidating or antisocial behaviour reported by staff or anyone within the studio.

Lateness
Please arrive with sufficient time to accommodate your check-in, change, and warm-up prior to the start so as not to disrupt the class. Ideally, this should be at least 10 to 15 minutes before the advertised start time. Note, the studio door will be opened 30 minutes before the Class start. It will be closed and locked for the duration of the class for security purposes.

Disclosure & Liability Waivers
Clients are required to sign a Health Disclosure & Liability Waiver Form prior to purchasing any of the Passes or Memberships, and book your chosen Classes via our App. We respectfully ask that you disclose at check-in any relevant injury or health, pregnancy or post-natal information, that may affect your ability to participate fully in the Class or your general wellbeing in the studio. If you do not sign the Disclosure & Liability Waiver but still attend the class, your acceptance and consent of the Waiver is implied.

Right to revise
Yoga Sports Centre reserves the right to revise these Terms & Conditions and their related products and services at any time.